Warning: Late repayments can cause you serious money problems. For help, go to moneyhelper.org.uk. We are a broker not a lender.


We've collected a list of questions we receive regularly so you can learn more about Cash Kitty, how our service works, and our short term loans.

Getting started with Cash Kitty

No, we are a credit broker and can introduce you to lenders.

The Financial Conduct Authority (FCA) regulates Cash Kitty. We are listed on the FCA register at register.fca.org.uk/s/firm?id=001b000000R6r8ZAAR

Furthermore, the FCA regulates all of the lenders and brokers with which we use. The FCA governs the UK financial services industry. Its responsibilities include protecting customers, maintaining industry stability, and encouraging healthy competition among financial service providers.

You can apply if you are: 18 years of age or older, living in the UK (England, Scotland, Wales and Northern Ireland), employed and receiving a regular weekly or monthly income which is paid into a valid bank account that accepts direct debits.

Before you take out or apply for any loan, you should consider whether you really need it. Can you save up for the thing that you want? If you can, you will save on interest payments. Taking out a loan to pay off other debt, will only lead to a debt spiral and financial hardship. Short term loans should also not be taken out to cover long term financial commitments.

If you are in any doubt or require any further information, speak to a not for profit organisation such as the Citizens Advice Bureau or Money Helper. See our Am I Eligible page for more information to see if you're eligible for a short term loan.

We will offer you the best product that we believe is appropriate for your needs. We use a unique process to match our customers' needs to our lender panel, which is based on the application information, applicant preferences, and the lender's product but does not include the commission paid to us by the lender.

It is important to note that our lender panel may not cover the entire market, so you may be able to find a better loan elsewhere. If a loan isn't right for you, we may direct you to non-profit advice agencies (like citizensadvice.org.uk or moneyhelper.org.uk) or credit education services.

Yes, most of our lenders will work with people who don't have perfect credit. Most of our customers are people who can't get regular loans from a bank. The lenders we deal with tend to have higher APR than the general mainstream banks, however when you take a loan you can't be charged more than 0.8% per day in line with the FCA rules, so the quicker you pay off your loan the less interest it will cost you.

If we are unable to find you a loan you should not be offended as this means that the lenders are acting responsibly and it may be that you need to take alternative steps to address your current financial situation.

If you are in any doubt as to whether a loan is suitable for you, you should contact the Citizens Advice Bureau or Money Helper - free, impartial advice services which can help and support you.

Your loan application

Short term loans are paid directly into the bank account you provide when completing the application form.

Times will vary based on the lender you have agreed your loan with and also the type of loan you are applying for. Usually a short term loan can take as little as 30 minutes, which often means the funds can be deposited into your account the same day as you are approved. The terms and conditions can change depending on your lender.

We do not credit check our customers. However, when you submit your application you consent for our lenders to run a credit check to see if you're eligible.

We are a broker. When you submit your application, our panel of lenders will take a quick look at certain aspects of your credit report to determine your suitability, without reviewing your entire credit report. This is a "soft credit check" or "soft search". Soft searches are important because companies can't see them and they do not negatively impact your credit score or future credit approval.

Only you can see them on your credit report, and it doesn't matter how many there are. If a lender accepts your loan application in principle, we'll direct you to their website to finish your application. At this point, the lender may perform a "hard credit check" or "hard search" to obtain extra information from your credit report in order to determine whether or not to lend you money.

Each hard credit check is recorded on your credit report and any company searching it will be able to see that you've applied for credit. Too many hard credit checks in a short time can affect your credit score for six months, affecting your ability to get approved for credit in the future.

If for any reason you choose to cancel your loan please refer to the loan agreement sent to you by your lender, cooling off periods and lender cancellation policies may vary. We recommend contacting your lender directly if you have any questions about cancelling your short term loan.

We work with a range of lenders and brokers all of which have their own practices and distinct loan agreement terms and conditions. However, the consequences of non-payment can include:

  1. Making it more difficult for you to obtain credit in the future or having to pay default charges to the lender/broker
  2. Paying more for your credit by extending the term of the loan and therefore the period for which you pay interest
  3. Reports being made to a credit reference agency

So be sure to read carefully the terms outlined by the lender or broker you have been matched with. If you are likely to miss or have any problems making a payment you should contact the lender or broker directly.

Please try not to panic. Lenders are equipped to deal with these situations. If you think you are going to have a problem with your repayments you should contact your lender as soon as possible. The sooner they know there's a problem, the sooner they can start to help.

If you're worried about things and want more help and information, there are a number of free and independent organisations which can help.

  • stepchange.org provides free advice on debt problems and finding the best solution for you.
  • moneyhelper.org.uk offers free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available.
  • nationaldebtline.org is a free, confidential debt advice service that is run by the Money Advice Trust.
  • citizensadvice.org.uk is a free service that will give you information to help you figure out what to do next, no matter what your problem is.

If you need help finding your lenders contact details please contact us.

If you are thinking of consolidating any existing debt you should be aware that it may involve repaying a higher rate of interest, extending the terms of the debt, and increasing the total amount you repay. We recommend you seek financial advice before proceeding with this option.


To operate this service we receive commissions from the provider we refer you to. We are a broker not a lender. We use a unique process to match our customers' requirements to our lenders which is based on many of the features of the application details, applicant preferences, and the lender's product but does not include the commission paid by the lender to us.

We are a free online credit brokerage. We DO NOT charge our customers a fee for this service. No one from Cash Kitty or any financial partner relations; including lenders; will ever contact you and request you to send money to them or buy products from them in advance of receiving your loan.

To learn more about dealing with cold-calls, refer back to our fraud protection guidance.

We do not charge any fees. There are no hidden costs for our customers. The commission we earn for connecting you to a lender has no impact on your loan. According to Financial Conduct Authority (FCA) standards, all loan fees should be clearly displayed on the website of the financial product to which we send you. Before determining whether to take out a loan, make sure you've read everything on their website.

You can. One of the advantages of our service is that we provide consumers with access to a range of financial products who may not be able to obtain credit through traditional credit providers or banks. We do not do credit checks on our customers, and our services will not leave a mark on your credit report.

Most of our customers can't get a loan from a regular bank. Most of the lenders we work with have higher APRs than most major banks, but the FCA rules that you can't be charged more than 0.8% per day when you take out a loan. This means that the faster you pay off your loan, the less interest you'll have to pay.

Most of our customers are people who can't get regular loans from a bank. The lenders we deal with tend to have higher APR than the general mainstream banks however when you take a loan you can't be charged more than 0.8% per day in line with the FCA rules, so the quicker you pay off your loan the less interest it will cost you.

Since short-term loans are usually paid back in a shorter amount of time, the APR is not the best way to compare our rates to those of other lenders. The sum amount you pay back is more important to our lenders than the APR. APRs for longer term loans tend to be cheaper because the loan payments are spread out over a longer period of time.

We don't work with every UK lender, so you might find a cheaper loan somewhere else.

Short term loans should be used for short-term borrowing needs only, where you are able to payback the loan over a shorter period than a bank loan for example. We work with a range of lender and broker partners all of which have their own separate terms and conditions. The implications of late payment are specific to the lender or broker you are matched with so be sure to read carefully the terms outlined in the agreement you are offered. It is advised that you contact the lender/broker directly if you foresee an issue with paying back your loan.

We work with a panel of lender and brokers, all of which are contractually committed to Responsible Lending. All lenders regulated by the FCA are committed to:

  1. Ensuring that any loan offered is specific to the borrowing needs of customers
  2. Assessing each customer individually as to whether they are able to repay a loan
  3. Providing clear loan documents and agreements as well as clear lines of communication
  4. Maintaining high levels of customer service and satisfaction

If you are receiving email and text messages from us it is because the marketing permission checkbox was ticked when you applied for a short term loan with Cash Kitty.

If you wish to stop receiving news of our latest offers and deals please click on the unsubscribe link in one of our emails or reply STOP to one of our text messages.

It is important that you understand the information before you make an application. You should either find an interpreter to help you understand. This could be a friend or family member. Or use your browser to translate the website.

Translating with Google Chrome

  1. Select Preferences
  2. Select Language
  3. Navigate to Google Translate
  4. Select Translate into this language and select your preferred language

If you are struggling to understand our service we would suggest you ask a friend or family member who does to help you. It is important that you understand the information before you make an application.


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If this happens you can add your dates manually and continue with your application.

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You only need to include the house number or name and postcode. If this still doesn't work you can enter your address manually.

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